Return Policy

Return & Refund Policy

No Cancellations (Aligned with بيع السلم)

Once payment is made, the sale is final and cannot be canceled, as per the Islamic pre-order agreement (بيع السلم).

Refunds (Only in Case of Non-Delivery)

✅ If we fail to deliver within the promised timeframe, you are entitled to a full refund.
✅ If the product is damaged or incorrect, contact us within 3 days of receiving it, and we will offer a replacement.

💡 We do not offer refunds for:

Change of mind

Buyer’s mistake in ordering the wrong product

Delays caused by customs or shipping providers

How to Request a Refund or Replacement?

📩 Email us at chaybob500@gmail.com with:

Your order number

A photo of the damaged/wrong item

We will process your request within 3 business days.